Hubei Zhilian Mould Material Technology Co., Ltd. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website zlmoldsteel.com (the "Site") or contact us.
By using the Site, you agree to the practices described in this policy.
________________________________________
1. Information We Collect
When you browse our Site, we automatically collect device information such as your browser type, IP address, time zone, cookies, and the pages you visit. This helps us improve our Site and understand how visitors use it.
When you contact us through forms, email, or phone to inquire about our mould steel products (e.g., Hot Work Die Steel, Cold Work Die Steel, Plastic Mould Steel), we collect your name, company name, job title, email address, phone number, and the content of your message. This allows us to respond to your inquiries and provide quotes.
When you place an order, we collect your billing address, shipping address, and payment information (processed securely by third-party payment providers) to fulfill your order and arrange shipment.
________________________________________
2. How We Share Your Information
We share your personal information only with trusted service providers who help us operate our business:
• Google Analytics – to analyze Site usage and improve user experience. You can opt out here: https://tools.google.com/dlpage/gaoptout
• Advertising partners – to show you relevant ads about our products on other websites.
• Business service providers – including email hosting, CRM platforms, and payment processors.
These providers are contractually required to protect your data and may only use it to perform services on our behalf.
We do not sell your personal information to third parties.
________________________________________
3. International Data Transfers
We are based in China. If you are located in the European Economic Area (EEA), the UK, or elsewhere outside China, your information may be transferred to and stored in China or other countries where our service providers operate.
When we transfer data from the EEA or UK, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information remains protected.
________________________________________
4. Your Rights (EEA & UK Visitors)
If you are a resident of the European Economic Area (EEA) or the UK, you have the following rights under the General Data Protection Regulation (GDPR):
• Access – request a copy of the personal information we hold about you.
• Rectification – correct inaccurate or incomplete information.
• Erasure – request deletion of your information ("right to be forgotten").
• Data portability – receive your information in a structured, commonly used format.
• Restriction – object to or restrict our processing of your information.
• Withdraw consent – at any time, where processing is based on your consent.
To exercise any of these rights, please contact us at zlmoldsteel@163.com. We will respond within 30 days as required by law.
________________________________________
5. Cookies
Cookies are small text files stored on your device when you visit our Site. We use cookies to:
• Remember your preferences and improve your browsing experience
• Understand how visitors use our Site (via analytics)
• Deliver relevant advertisements
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking cookies may affect certain functionality of our Site. Learn more at www.allaboutcookies.org.
By continuing to use our Site, you consent to our use of cookies unless you have disabled them.
________________________________________
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:
• Responding to your inquiries and providing quotes
• Fulfilling orders and contracts
• Complying with legal, accounting, or reporting obligations
Typically, we retain contact and order information for 5 years after our last interaction, unless a longer retention period is required by law.
When we no longer need your information, we securely delete or anonymize it.
________________________________________
7. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or alteration. These include secure servers, encryption, and access controls.
However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
________________________________________
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will post the updated policy on this page with a revised "Effective Date."
We encourage you to review this policy periodically.
________________________________________
9. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or would like to make a complaint, please contact us:
Hubei Zhilian Mould Material Technology Co., Ltd
Email: zlmoldsteel@163.com
Address: No. 2, Nandai Road, Lingcheng Industrial Park, Lingxiang Town, Huangshi City, Hubei, China.
